Customers Service General Policy
Every effort is made to simplify and streamline the ordering process for our customers. Our friendly and knowledgeable staffs are available to answer any questions you might have as regards to products properties or availability, and to assist you with your orders.
 
How to place an order, to obtain information on orders in progress
We recommend you to call us for details on product availability and our best offers.
Should you choose to provide us with your e-mail address, you will receive automatic order acknowledgements and shipment notifications with tracking numbers via e-mail.
 
Phone: +33 411 91 61 47
 
Fax:      +33 467 78 92 20
 
Email:  commandes@cevrai.com
 
Postal Address:
Laboratoire Cevrai FCV SA
16 Promenade JB Marty
34200 SETE France
 
Pricing, payment  and credit terms
All our prices, sizes and formulations are subject to change without prior notification. First-time orders are usually prepaid by mean of bank’s transfers. Credit terms available only to qualified applicants.
 
General Sales Conditions
We recommend a careful review of our General Conditions of Sales which are part of our sales contract (general-sales-conditions).
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